FAQ

Answers, not fine print.

Straight answers to the questions people ask us most. If yours isn't here, email support@offryn.co.

About Offryn

Is Offryn officially affiliated with Christ Embassy?

No — Offryn is an independent tool built for Christ Embassy members. We connect to the Espees network the church uses, but we are not owned by, operated by, or officially endorsed by Christ Embassy or any of its ministries.

Is Offryn a bank?

No. Offryn is a software platform, not a bank. Your balance is held in Espees stablecoin on the Espees network. Espees are not FDIC-insured.

Who is Offryn for?

US-based Christ Embassy members who give in Espees. If you've been asked to tithe or give offerings in Espees but find the native tools hard to use from the US, Offryn is designed for you.

Espees & exchange

What is the exchange rate between USD and Espees?

The rate is set by the Espees network and displayed transparently in the app before you buy. A small conversion fee is included in the rate.

Can I convert my Espees back to US dollars?

Not through Offryn at this time. Espees are designed for church transactions.

Are Espees a cryptocurrency?

Espees are a stablecoin built for church giving. They're digital and move on a blockchain, but the experience is designed to feel like a normal payment — not crypto trading.

Buying & payments

What payment methods does Offryn accept?

Any US or Canadian debit or credit card supported by Stripe. We don't currently accept bank transfers or wires.

Are there fees to buy Espees?

A small conversion fee is included in the exchange rate you see before you buy. Stripe also charges standard card processing fees, which are displayed at checkout.

How long does a purchase take to clear?

Most card purchases complete within a few seconds. Your Espees appear in your balance as soon as the charge is confirmed.

Giving & sending

How do I find my church's Espees code?

Ask your pastor or check your church's notice board — the Espees code is often printed there. If your church hasn't been onboarded to Offryn yet, you can submit your offering and we'll verify the code within 24 hours.

Is there a limit to how much I can send?

Yes — for safety we apply a per-user daily send cap. The default is 500 ESP per day, configurable in your profile settings on request.

Are there fees to send Espees?

Sends to other Offryn users are free. Sends to external Espees addresses include a $0.50 network fee.

Security & account

What happens if I lose my phone?

Your Espees balance is held on your Offryn account, not on the device itself. Log in on a new device with your phone number and PIN to regain access. If you've forgotten your PIN, you can reset it using the OTP flow.

How is my account protected?

You sign in with your phone number plus a PIN, and sensitive actions require a one-time code sent to your phone. Card payments are handled by Stripe.

Does Offryn see my card details?

No. Card details go directly to Stripe and never touch Offryn's servers.

Support

How do I contact Offryn?

Email support@offryn.co and we aim to respond within 24 hours.

My church isn't listed — what should I do?

Email us the church name and Espees code at support@offryn.co. We'll verify and onboard it, usually within 24 hours.

Can I request a feature?

Yes — we read every message. Send ideas to hello@offryn.co.